Why should I register with your TENA Direct?
Registering with TENA Direct makes future purchases easier as you won’t have to resubmit all your details each time. You can also benefit from a number of features such as multiple delivery address options etc.
Do I need to create an account to shop with TENA Direct?
No, you can purchase from TENA Direct without registering. If you intend to use TENA Direct more than once you can benefit by registering, making future purchases easier and faster.
I’ve forgotten my password. What do I do now?
If you have forgotten your password, click on ‘Forgot your password’. Your password will be reset and a new one e-mailed to your registered email address. In some cases, it may be filtered into Junk/Spam folders. Please check these folders if you do not receive your new password within 24 hours. We recommend that you change this new password back to something you can easily remember.
Can I change or update my e-mail address?
No. Your e-mail address is the way we identify your account. If you want to change this you will have to re-register using your new email address.