Shopping online safely is important. You will notice that the TENA Direct website has a padlock in the address bar and starts with https:// (the 's' stands for secure) to indicate to our customers that this is a secure site. Once you have gone through the checkout process you leave our website and are directed to our payment service provider’s site, BarclayCard. Barclaycard offer a secure payment environment where you can enter your payment card details. Your payment card details are not stored in our website.