Promotions policy
Promotion Codes
We may run promotions where the use of a promotion code is applicable. In these circumstances:
Promotion codes are only valid for orders placed online.
Essity reserves the right to decline to accept orders where, in its opinion, a promotion code is invalid for the order being placed.
Promotion codes may be withdrawn at any time.
Only one promotion code can be used per order and cannot be combined with any other offer, promotion or discount.
Essity reserves the right to change these Terms and Conditions at any time.
Free promotional gifts may be sent with TENA Direct orders for a certain period of time or until stocks of the free gift run out
Free promotional gifts may be restricted to certain types of orders or may be sent with all orders
Essity cannot guarantee that all orders received during the free promotional gift time period will be supplied with the free gift
In the event of product returns, the refund will be given minus the discount, plus a returns fee (if applicable)
In the event of part of the order being returned, the refund will be given to the applicable product (s) minus the discount, plus a collection fee (if applicable)
Promotion codes are valid for a limited period of time, and/or products, as specified on our website or in the relevant marketing communication relating to the promotional code, they cannot be used outside of that period or for unspecified products.
UK Multi-buy Offer. Offer valid from 01/01/18 and continues until withdrawn by us. Buy 4 full-priced cases of TENA Discreet Ultra Mini Plus, TENA Discreet Ultra Pad Mini, TENA Discreet Ultra Pad Normal, TENA Discreet Normal, TENA Discreet Extra, TENA Discreet Extra Plus, TENA Discreet Maxi, TENA Discreet Maxi Night, TENA Lady Super, TENA Men Active Fit Shield, TENA Men Active Fit Level 1, TENA Men Active Fit Level 2, TENA Men Active Fit Level 3, TENA Men Active Fit Pants Normal, TENA Men Active Fit Pants Plus, TENA Men Premium Fit Protective Underwear Maxi, TENA Silhouette Noir Normal Liner, TENA Silhouette Noir Mini Pad, TENA Silhouette Normal, TENA Silhouette Plus, TENA Lights Sensitive Light, TENA Lights Sensitive Normal, TENA Lights Sensitive Long, TENA Lights Ultra Pads Mini, TENA Lights Ultra Pads Normal, TENA Comfort Mini Plus, TENA Comfort Mini Extra, TENA Comfort Mini Super, TENA Wash Cream, TENA Plastic Free Wet Wipes, TENA Shampoo & Shower, TENA Wet Wash Glove, TENA Shampoo Cap, TENA Barrier Cream, TENA Bib, TENA Washglove with lining, TENA Washglove or TENA Soft Wipe and get one case free of the same product. Free product applied automatically at checkout when 4 full-priced cases of the same product are added to the basket. The 4 full-priced cases must be of the same TENA product to qualify. Products subject to availability. Exclusions apply. Excluding shipping fees. Internet access & purchase required.
- UK Multi-buy Offer. Offer valid from 01/01/18 and continues until withdrawn by us. Buy 4 full-priced packs of TENA Plastic Free Wet Wipes, TENA Wet Wash Glove, TENA Bib, TENA Washglove with lining or TENA Soft Wipe, and get one pack free of the same product. Free products are applied automatically at checkout when 4 full-priced packs of the same product are added to the basket. This discount can only be redeemed once per order. The 4 full-priced packs must be of the same TENA product to qualify. Products subject to availability. Exclusions apply. Excluding shipping fees. Internet access & purchase required.
UK Multi-buy Offer. Offer valid from 01/01/18 and continues until withdrawn by us. Buy 4 full-priced piece of TENA Plastic Free Wet Wipes, TENA Wet Wash Glove, TENA Bib, TENA Washglove with lining or TENA Soft Wipe, and get one piece free of the same product. Free products are applied automatically at checkout when 4 full-priced pieces of the same product are added to the basket. This discount can only be redeemed once per order. The 4 full-priced pieces must be of the same TENA product to qualify. Products subject to availability. Exclusions apply. Excluding shipping fees. Internet access & purchase required.
Visit TENA Direct Terms & Conditions for full terms and condition details.
Version Date 02/12/2025