When is TENA Direct open?

You can order online from TENA Direct at any time day or night. You can speak to the Customer Services team by calling us on our freephone number 0800 393 431 during our opening hours. You can also email us at tena.online@essity.com.

Our usual opening hours are:

Monday to Friday, 8:30am to 5:00pm

You can continue to place your order online throughout the festive season but if you need to contact us, here’s our opening times.

  • Christmas Eve open until 1pm
  • Christmas Day closed
  • 28th December closed
  • 29th & 30th December open 8:30am to 5pm
  • New Year’s Eve open until 1pm
  • New Year’s Day closed